Terms & Conditions Gateway Connect

GATEWAYCONNECT.NET also for the use of these terms known hereon in as GWC



GWC (GATEWAYCONNECT) To the client, who purchases same, the services described on the reverse side of this contract (the "Advertising Services") for the indicated monthly or lump sum fee (the "Fees") and pursuant to the current Terms and Conditions (the "Contract"). Following the date of the execution of this Contract, GWC will on or about the date indicated: provide the Advertising Services; publish the print advertisement in selected GWC™ print directories; and begin offering the digital advertisement in the digital (electronic or mobile) directories. Website services include the creation and development of a website (the "Website"), the registration of a domain, and website hosting and support. Should the client have an existing domain, the domain shall be transferred to GWC solely for the purpose of providing the Advertising Services. Upon termination of this Contract, provided the client is not in default of payment of Fees, GWC will transfer the domain to the client. Client will be responsible for all third party or registrar transfer fees.


The client shall respect stipulated product fulfillment timelines and provide GWC all information as may be reasonably required to fulfill its obligation under this Contract. Should the client not provide all information required or fail to respect stipulated product fulfillment timelines, GWC, after reasonable effort to communicate with the client, may begin billing client the Fees and provide the Advertising Services as is.


The client acknowledges that this Contract is strictly conditional upon GWC's approval of the client's credit. GWC may cancel this Contract if it deems, at its sole discretion, that the client's credit is not satisfactory. The client therefore authorizes GWC to conduct all usual enquiries with third parties regarding the client's solvency and credit and to record in the client's file and disclose to third parties information regarding the client's credit.


4.1 Except for Search Engine Solutions Advertising Services, Facebook Solution, Smart Digital Display and Print Specialty Products, this Contract and the Advertising Services are automatically renewed for consecutive subsequent periods (each a "Renewal Period") equal in length to the initial term (the "Initial Term") (Renewal Period and Initial Term collectively referred to as the "Term"), unless the client gives GWC a written notice of non-renewal at least 3 months before the end of the Initial Term or any Renewal Period. Notwithstanding the foregoing GWC may at its discretion cease offering Guaranteed Placement products in high demand markets/categories to the client where GWC has been unable to attain the client's confirmation of renewal.

4.2 The client acknowledges that GWC may, from time to time, change the date of closing or of publication of the GWC print directory relating to the Advertising Services purchased, and that any Initial Term or Renewal Period, tGWCically of 12 months, may be reduced or increased, at GWC's sole discretion, and the corresponding Fees reduced or increased proportionally to the reduction or increase in the Initial Term or the Renewal Period. The parties agree that no adjustment to the Fees shall be made when the Initial Term or Renewal Period is not reduced or extended by more than 1 month.


The Fees due pursuant to this Contract may be increased annually by GWC, in accordance with its standard practices. The client shall pay GWC the increased Fees upon receipt of a notice of increase from GWC.


The client undertakes to pay the Fees due pursuant to this Contract upon receipt of GWC's invoice which may be included in the client's telephone service provider's invoice or forwarded directly by GWC. An interest rate of 1.25% per month compounded monthly (16.07 % per year) applies to any amount remaining unpaid 1 month following receipt of the invoice.


GWC may terminate this Contract or any portion of the services provided hereunder at any time for any reason by providing the client with a thirty (30) day written notice. GWC shall reimburse all Fees and other charges for unrendered services paid by the client. That sum is paid as liquidated and ascertained damages by GWC to the client as full and final settlement and satisfaction of GWC's entire liability for any loss, damages, costs and/or expenses suffered or incurred by the client arising from an early termination. Unless terminated in accordance with section 4, the client may not unilaterally terminate this Contract.


8.1. The client shall be in default of this Contract should any one of the following occur (a) the client does not pay the Fees due pursuant to this Contract; (b) the client ceases doing business (c) the client reproduces either a portion of or in its entirety the Advertising Services created by GWC in any other media without GWC's consent (hereinafter collectively referred to as a "Default");

8.2. On the occurrence of any Default, GWC may terminate this Contract immediately. Furthermore all Fees for the remaining Term under this Contract shall become immediately due and payable to GWC as liquidated damages.


The client acknowledges that, in order to promote the Advertising Services, GWC may convey data, including statistics, estimates of performance or other tGWCes of information, which illustrate the results obtained by certain GWC clients, or average results obtained by certain groups of GWC clients. GWC declares that such data is, to the best of its knowledge, accurate and that said data has been obtained from credible and independent sources. The client also acknowledges that such data is conveyed solely for informational purposes, that GWC does not conduct any analysis regarding the client's business and that consequently, the results obtained by the client may vary considerably from client to client.


The client acknowledges and agrees that GWC may aggregate, display and publish third party content related to the client, as well as publish the client's content to third party partners of GWC. Further, the client acknowledges and agrees that GWC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with third party content or the publishing of client's content to third party partners. The client releases GWC from all liability with respect to third party content or the publishing of client's content to third party partners.


The client warrants that it is authorized to publish the print advertisement under the heading and in the territory indicated on the reverse side of this Contract, and to display the digital advertisement and the Website. The client warrants that it holds all permits or licenses which may be advertised, including any license to practice issued by any professional or other regulatory body exercising its jurisdiction over the client's activities. The client further warrants that it holds all the rights to use the trademarks or trade names included in the print and digital advertisement and the Website and that such use does not violate any provision of any law or statute, including the Trademarks Act, the Copyright Act and any other law or statute relating to intellectual property.


12.1. The client acknowledges that GWC provides a very large number of advertising services and that errors may thus occur. GWC cannot provide the Advertising Services, on an economic basis, without the benefit of a limitation of liability clause. Consequently, the client also acknowledges that such a limitation of liability clause is a material basis of this Contract, that such a limitation of liability constitutes an essential consideration of GWC's undertaking to offer the Advertising Services for the Fees agreed upon.

12.2. In the case of any error or omission in the Advertising Services, GWC's liability will be limited to the sum of the Fees due pursuant to this Contract for the Initial Term or any applicable Renewal Period for the affected Advertising Services. The client acknowledges that the present limitation of liability equally applies to the client's telephone service provider and third party vendors of GWC, if applicable. The client must notify GWC of any errors or omissions in the Advertising Services within forty-five (45) days of GWC having provided the Advertising Services. Should the client not notify GWC within said notice period, the client shall forfeit all rights related to such errors or omissions.


The client acknowledges that GWC may, from time to time, update these Terms and Conditions and the Advertising Services. GWC may modify the Advertising Services if said modification is to the advantage of the client or such modification does not substantially affect the rights and obligations of the client. The client is bound by any such modifications from the moment the client receives a notice to that effect. The current version of the Terms and Conditions can be found at or obtained by calling 1-877-909-9356.


GWC may assign this Contract or any of its obligations and any payment due under it to a third party without prior written consent from the client. The client may not assign this Contract without GWC's prior written consent. If the client sells its business or its assets, then the client shall promptly notify GWC and GWC may consent to the assignment.


The client acknowledges that it is not authorized to use GWC's name or any of its trademarks without the prior written consent of GWC. The client also acknowledges that GWC owns the intellectual property rights related to the Advertising Services, including but not limited to the print and digital advertisement, the Website and video. The client undertakes not to reproduce same without GWC's prior written consent. Notwithstanding the foregoing and provided the client is not in default of payment of Fees, upon expiry of the Initial Term client may obtain all transferable intellectual property associated with their Website and video.


If the client is an individual, GWC informs the client that their personal information will be used to enable GWC to meet its obligations under this Contract and to provide the requested Advertising Services to the client. Personal information may be shared with agents or contractors of GWC in connection with services that these individuals or entities perform for GWC in connection with the Advertising Services. Our written agreements with such agents and contractors ensure that personal information can only be used for the purposes for which it was shared and that these agents and contractors handle the personal information in accordance with GWC's Privacy Policy which may be found at www.gatewayconnect.net/tandc.txt . Some of GWC's agents or contractors are located in the United States of America. As such, personal information may be subject to foreign laws, which may require disclosure of personal information to government agencies in the United States of America. The client may address a request for access or changes to their personal information www.gatewayconnect.net/ or by calling 1-866-343-2260. The client authorizes GWC to include the client's name, email address, street address, telephone number and other general business information on its nominative list of clients for marketing purposes or charitable canvassing and to give this nominative list to its contracting partners for the same purposes; the client reserves the right to cancel such authorization at any time, upon request to GWC's Customer Service.


This Contract is governed by the laws applicable in the Canadian province where it is entered into.


The parties acknowledge that they have requested that this Contract be drafted in the English language. Les parties reconnaissent avoir exigé que ce contrat soit rédigé en langue anglaise.


1. PURCHASE OF RESTAURANT SERVICES The following terms and conditions, in addition to the standard advertiser terms and conditions found on the reverse side of the Advertising Contract (“Advertiser Terms and Conditions”), shall apply to the client (hereinafter “you” or the “client”) when the following products and services are purchased (a) electronic restaurant client reservation service and applications (the “Reservation Services”), (b) online food ordering services (the “Ordering Services”); or (c) any other services you and GWC agree to related to the operation of your restaurant (collectively, the “Services”).


2.1. GWC hereby provides you with a limited, revocable license to use the Services (the “License”). The License may be terminated at any time by GWC should you breach the terms and conditions found within this Appendix or the Advertiser Terms and Conditions.

2.2. By entering into this Appendix, the client grants, as well as represents and warrants that it has the right to grant to GWC and its affiliates, a royalty-free, non-exclusive, sub-licensable, perpetual, irrevocable right and license to use, reproduce, display, distribute, aggregate, adapt, and distribute the client’s name, trademarks and Restaurant Content throughout GWC properties and its affiliates’ properties. “Restaurant Content” shall mean all images, menus, information and other content relating to and provided by the client to GWC or its affiliates for use in connection with the Services.


3.1. When an individual consumer places an order using the platform offered through the Ordering Services (the “Order”) or makes a reservations using the Reservation Services (a “Reservation”) GWC will electronically transmit to the client the applicable Order information which may include the consumer’s name, phone number, address, and email address (the "Transaction Information"). GWC will send an automated email message to each consumer confirming receipt of the Order or Reservation.

3.2. Once GWC has transmitted the Transaction Information to the client, the client shall be solely responsible for, and bear all liability for, the fulfillment of the Order or Reservation, including without limitation, delivery of the ordered items (if applicable); any erroneous, fraudulent or unpaid Orders; any unfulfilled Reservations. If the client cannot fulfill an Order, Reservation or any portion thereof, the client shall cancel such Order, Reservation or portion there of and promptly notify the consumer of such cancellation. The client shall deliver only the items ordered by the consumer in the Order and shall not add any product, material or information that promotes in any way competitors of GWC.


4.1 The client is responsible for making use of the Transaction Information in accordance with the terms of this Appendix, GWC’s privacy policy and all applicable laws, including but not limited to Canada’s anti-spam legislation. The client must not disclose or convey the Transaction Information to any third party (except as necessary for the client to perform its obligations under the Services) and for maintaining the confidentiality of the Transaction Information.

4.2 The client is responsible for processing all consumers’ cancellations and refunds as applicable. Further, client must ensure to update menus and pricing information found on the Services.


Following the date of the purchase of the Services by you, GWC will provide you with an assisted over the phone training session related to the Services you acquired (the “Training Services”). In order to receive the Training Services, the client shall be responsible to: (i) have access to a computer; and (ii) have an Internet access (iii) provide a point of contact and the required contact information of those who will make use of the Training Services.?


6.1 The client hereby agrees to defend, indemnify and hold GWC harmless against any actions, losses, liabilities, penalties, damages, legal costs and reasonable attorney’s fees which are incurred by GWC and which arise from a violation or an alleged violation of third party intellectual property rights and of the Canada’s anti-spam legislation.

6.2 GWC make no representations or warranties of any kind, whether expressed or implied, including any implied warranties of merchantability, fitness, condition, design or operation, including for a particular use, of the Services. The Services are offered on an AS IS basis. The client’s exclusive remedy for any claim arising under this Appendix or for any error or omission in the Services shall be for GWC to use commercially reasonable efforts to cure the breach at its expense and failing that, GWC’s liability will be limited to the sum of the fees due pursuant to this Appendix during the last twelve months. GWC shall not in any event be liable to the client for third party damages or claims; or for special, punitive or indirect damages.

Revised on July 2014

Amended: February 2018

GWC™is a trademarks of GWC Limited in Canada. All other trademarks are the property of their respective owners. © 2019 GWC All Rights Reserved.